Critical Finding: The domain online-coinmotion.com is a fraudulent clone of the legitimate Finnish-regulated cryptocurrency exchange Coinmotion (coinmotion.com). Official regulatory sources have issued warnings against this impostor website, which is attempting to deceive users by mimicking the name and reputation of a legitimate, licensed platform.
The legitimate Coinmotion is a regulated cryptocurrency exchange based in Finland, registered with the Finnish Financial Supervisory Authority (FIN-FSA) since 2012 . The fraudulent domain online-coinmotion.com has no connection to this legitimate entity and has been flagged by regulatory authorities as operating without permission.
Part 1: Official Regulatory Warning
Thailand SEC Warning (May 21, 2026)
A recent regulatory alert specifically identifies online-coinmotion.com as an unauthorized entity:
| Parameter | Detail |
|---|---|
| Commercial Name | Website “www.online-coinmotion.com“ |
| URL | www.online-coinmotion.com |
| Regulator | Thailand – Securities and Exchange Commission |
| Warning Date | May 21, 2026 |
The warning states: “This firm may be providing or promoting financial services or products without our permission. You should avoid dealing with this firm and beware of scams.”
This is an official government warning. The Thailand SEC does not issue such warnings without evidence of fraudulent activity .
Part 2: Legitimate Coinmotion (coinmotion.com) — For Reference
The legitimate platform has no connection to the fraudulent domain. Understanding the real company helps distinguish it from the clone.
Company Overview
| Parameter | Detail |
|---|---|
| Company Name | Coinmotion Oy (formerly Prasos Oy) |
| Domain | coinmotion.com |
| Founded | 2012 |
| Headquarters | Finland |
| Regulator | Finnish Financial Supervisory Authority (FIN-FSA) |
| License Type | Digital Currency License |
| Registration Number | 2469683-1 |
| Status | Regulated, Active |
Regulatory Status — Tier-1 Regulation
Coinmotion is regulated by a Tier-1 financial authority (FIN-FSA of Finland). This ensures strong investor protection, compliance with stringent operational standards, and enhanced security for users trading on the platform . The company obtained its payment institution license and official registration as a digital currency provider from Finnish authorities in 2019 .
Services Offered
| Feature | Detail |
|---|---|
| Trading Platform | Web-based platform + mobile app (iOS/Android) |
| Minimum Deposit | €10 |
| Supported Cryptocurrencies | 12 major coins (BTC, ETH, USDT, XRP, LTC, XLM, AAVE, LINK, UNI, USDC, ADA, MATIC) |
| Deposit Methods | Bank transfers, Visa, Mastercard, Sofort, Klarna |
| Trading Fees | 0.8% to 2% (volume-dependent) |
| EURO Withdrawal Fee | €0.90 per withdrawal |
| Customer Support | +358 600 30088, info@coinmotion.com |
Security Features
The legitimate Coinmotion implements robust security measures:
- Cold storage for majority of cryptocurrency holdings
- Multi-signature wallets for hot wallets
- Two-factor authentication (2FA) mandatory for all users
- Segregated client funds (held separately from company assets)
- “Säilö” vault service with time-lock withdrawal for extra security
User Ratings Summary
| Platform | Rating | Notes |
|---|---|---|
| ScamAdviser | 61/100 | Average trust score |
| Traders Union | 3.23/10 | Mixed reviews |
| Trustpilot | 3.6/5 | Based on 112+ reviews |
| WikiBit | 6/10 | Regulated, but high trading fees noted |
Common complaints about legitimate Coinmotion:
- High trading fees (up to 2%)
- Limited selection of cryptocurrencies (only 12)
- Occasional transfer delays
- Some users report withdrawal delays
Common positive feedback:
- Regulated, secure platform
- Good customer service (66% of negative reviews responded to)
- Easy to use for beginners
- Finnish company with local support
Official Contact Information
| Purpose | Contact |
|---|---|
| Customer Service | info@coinmotion.com |
| Phone | +358 600 30088 (€0.96/min, weekdays 13:00-16:00 Finnish time) |
| Complaints | complaints@coinmotion.com |
| Complaints Phone | +358 291701190 |
| Wealth Management | wealth@coinmotion.com |
| OTC Desk | otc@coinmotion.com |
| Registered Address | Finland |
Part 3: Important Distinction — Clone Fraud Pattern
The domain online-coinmotion.com follows a known fraudulent pattern: clone fraud (also known as “copycat” or “lookalike” scam).
How Clone Fraud Works
| Step | Description |
|---|---|
| 1 | Scammers identify a legitimate, regulated financial company |
| 2 | They register a domain name very similar to the real company |
| 3 | They copy the legitimate company’s branding, design, and claims |
| 4 | They contact potential victims using the fake domain |
| 5 | Victims believe they are dealing with the legitimate company |
In this case, online-coinmotion.com is designed to be confused with the real coinmotion.com. This is not a coincidence — it is intentional deception.
Comparison Table: Real vs. Fake
| Parameter | Legitimate Coinmotion | Fake online-coinmotion.com |
|---|---|---|
| Domain | coinmotion.com | online-coinmotion.com |
| Regulated by FIN-FSA | Yes | No |
| Founded | 2012 | Unknown (domain recently registered) |
| Thailand SEC Warning | No | Yes — May 21, 2026 |
| Finland Registration | Yes | No |
| Official Phone | +358 600 30088 | Unknown |
| Email Domain | @coinmotion.com | @online-coinmotion.com (likely) |
| Status | Legitimate, regulated | Confirmed scam |
Part 4: Red Flags — Clone Domains
The fraudulent domain follows patterns common in investment scams:
| Red Flag | Why It Matters |
|---|---|
| Extra word in domain (“online”) | Scammers add words to legitimate domain names to trick users |
| Different TLD or structure | Legitimate coinmotion.com vs fake online-coinmotion.com |
| Recently registered domain | Likely recent registration (not verified in search results) |
| No regulatory license | The real company is regulated; the clone is not |
| Official warning issued | Thailand SEC has blacklisted this domain |
What Clone Scammers Do
Once the fake domain is active, scammers typically:
- Contact victims via unsolicited messages (WhatsApp, social media, email)
- Impersonate the legitimate company’s representatives
- Promise high returns or “special investment opportunities”
- Request deposits to fraudulent accounts
- Block withdrawals after receiving funds
The Thailand SEC explicitly warns: “This firm may be providing or promoting financial services or products without our permission. You should avoid dealing with this firm and beware of scams.”
Part 5: What to Do If You Encounter This Domain
If You Have Been Contacted
| Action | Description |
|---|---|
| Do not respond | Engaging confirms your contact information is active |
| Do not click any links | May lead to phishing sites or malware |
| Do not provide personal information | No ID documents, bank details, or crypto wallet addresses |
| Do not send any money | Regardless of promises or urgency |
| Block the sender | Prevent further contact |
| Save screenshots | For potential future reporting |
If You Have Already Sent Money
- Stop all additional payments immediately — Do not send more funds for “fees,” “taxes,” or “verification”
- Save all evidence — Transaction hashes (TXIDs), screenshots of conversations, receipts, wallet addresses
- Contact your bank or payment provider — If you paid by credit card, request a chargeback. Time limits: Visa (120 days), Mastercard (540 days)
- File a police report — Contact your local cybercrime department
- Report to regulators — File complaints with the Thailand SEC and your local financial regulatory authority
- Be aware of recovery scams — Do not pay anyone who promises to recover your funds for an upfront fee. This is a secondary scam targeting the same victims
Part 6: Consumer Complaints on Legitimate Coinmotion (Important Note)
Consumer reviews on platforms like ScamAdviser contain allegations that legitimate Coinmotion may have blocked accounts or prevented withdrawals . However, these reviews must be interpreted carefully for several reasons:
Why Review Data Is Complex
Example from ScamAdviser: Several reviews on the legitimate Coinmotion page contain WhatsApp numbers and Telegram handles for “recovery services” — these are scam advertisements, not genuine reviews .
Legitimate Coinmotion Complaints
Genuine complaints about the legitimate Coinmotion primarily focus on:
- High trading fees (2% base rate, lowest 0.8% for high-volume traders)
- Limited cryptocurrency selection (only 12 coins)
- Occasional transfer delays
- Customer service response times
The legitimate Coinmotion is a regulated entity that has operated since 2012, holds a FIN-FSA license, and processes legitimate deposits and withdrawals for thousands of users across Europe . It is not a scam platform.
The fraudulent online-coinmotion.com is an entirely separate entity using the Coinmotion name to deceive victims .
Summary Table
| Finding | Status |
|---|---|
| Official regulatory warning | Yes — Thailand SEC (May 21, 2026) |
| Domain is legitimate Coinmotion | No |
| Domain is clone of real Coinmotion | Yes |
| FIN-FSA regulated | No (clone) |
| FIN-FSA regulated (real Coinmotion) | Yes |
| Likely created to scam users | Yes |
| Official warning states “beware of scams” | Yes |
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